Unley rates penalty
I’m annoyed with #Unley Council.
I always pay my bills and the Council rates on time.
Anyway, I recently received a red coloured bill from Unley; an overdue notice with a penalty
fee for the quarterly payment of rates.
I was slapped with a penalty and a short time to pay with a
warning ‘if the amount remains
unpaid after the due date your account may be forwarded to Council’s collection
agency’.
Sure, Councils need to collect and recover rates; but the fact
is I never received the original bill by mail.
I would have thought that Unley Council would have sent me (or
any other log-term resident with a good track record) a gentle warning asking RUOK and if an extension
is needed. Given Covid-19, surely that would have been the way to go. Council
records would have shown that I have always paid by the due date.
How many other residents were affected by not receiving the
rates payment notice by mail?
Lets face it, many letters are having a slow delivery via
Australia Post.
No good enough Unley.
I hope that the penalty fee I paid will be used to plant
another street tree.
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